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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Priscilla Thompson

April 2, 2026

5  out of  5
rating by Priscilla Thompson
"Chris was very helpful and nice!"
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Lily

April 2, 2026

5  out of  5
rating by Lily
"Tanner was extremely helpful and saved me a ton of money! I was paying over $200 a month just for auto. Now I’m paying way less for my auto with better coverage and a Life policy! I couldn’t be more happy. Thank you Tanner!!!"
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Karissa Rice

April 2, 2026

5  out of  5
rating by Karissa Rice
"The worker who helped me was very nice and helpful. Made sure that I understood what they were saying and didn’t pressure me."
We responded:
"Karissa, thank you so much for your kind words and 5-star review! We're delighted to hear that our team member was helpful, clear, and respectful throughout your experience. Your satisfaction is our top priority, and we look forward to assisting you again in the future! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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PTrece Baldwin

March 5, 2026

5  out of  5
rating by PTrece Baldwin
"Chris was so professional and kind and helped me with my phone. Everyone in the office at the time I was there were so friendly, I had a baby with me and he was very fussy, one of the agents went and found him a ball to play with. I am happy to be a customer of State Farm."
We responded:
"P’Trece, thank you so much for your kind words! We’re thrilled to hear that the entire team made your visit a positive experience, especially with your little one in tow. We’re happy to have you as part of the State Farm family and look forward to continuing to assist you! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Mayon Oden

March 2, 2026

5  out of  5
rating by Mayon Oden
"Tanner is great and I am grateful to have his help for my insurance needs. He is very kind and I often feel like I am chatting with an old friend.😊 Its refreshing to have such a genuine experience. Thank you for all your help Tanner! Never change you are a great insurance agent."
We responded:
"Mayon, Thank you for your wonderful feedback! We're delighted to hear that you were able to get double the coverage for the same price, and that you found our team to be kind and friendly. We appreciate your trust and look forward to continuing to support your vehicle insurance needs. If you have any further questions or need help in the future, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Abby Maguffee

February 19, 2026

5  out of  5
rating by Abby Maguffee
"Tanner helped me find the right coverage for me and always answers any questions that come up! Never had a better insurance experience, highly recommend working with Tanner!"
We responded:
"Abby, thank you so much for your kind words! We're thrilled to hear that Tanner provided you with the right coverage and was always available to answer your questions. Delivering a quick, easy, and positive insurance experience is our top priority. Should you need any further help, please do not hesitate to contact us. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Ken Hodges

February 16, 2026

5  out of  5
rating by Ken Hodges
"Wish I could give a 10"
We responded:
"Ken, thank you so much for your fantastic review! I am so glad we were able to get you great coverage at a great price. We are here to help with anything you need! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Bam Bam

February 9, 2026

5  out of  5
rating by Bam Bam
"Gave me the best price quote right up front and helped me in every way. Make the switch to state farm, you will be happy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our pricing and service helpful. We're here to support you every step of the way. If you ever need anything, just let us know."
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Terri Baxter

January 21, 2026

5  out of  5
rating by Terri Baxter
"Fixed problems i didn't know i had. Worth it. Make your change"
We responded:
"Terri, thank you very much for your outstanding 5-star review. We are pleased to have identified and resolved those underlying issues for you. Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to assist you with your insurance needs in the future. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Seth Crawford

January 20, 2026

5  out of  5
rating by Seth Crawford
"Brittany was great to work with!!"
We responded:
"Seth, thank you for the 5-star review! We're delighted to hear that Brittany provided you with great service. We'll be sure to pass along your kind words to her! If you have any further questions or need help in the future, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Ryan Chavez

January 19, 2026

5  out of  5
rating by Ryan Chavez
"Chris and his team are great! I would highly recommend them for your insurance needs."
We responded:
"Ryan, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Doyal Peddycoart

December 30, 2025

5  out of  5
rating by Doyal Peddycoart
"5 stars very nice guy pleasant to talk to thank you ;;"
We responded:
"Doyal, thank you so much for your kind words and 5-star review! We're glad you had a pleasant experience and found our pricing great. . If you have any further questions or need help in the future, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Robin Sanders

December 16, 2025

5  out of  5
rating by Robin Sanders
"They were so nice and helpful."
We responded:
"Robin, thank you so much for this impressive five-star review! If you have any further questions or need help in the future, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Melissa Syokke

December 5, 2025

5  out of  5
rating by Melissa Syokke
"Very nice very informative got back to me right when he said he would no waiting around"
We responded:
"Melissa, Thank you so much for your kind words! We're glad to hear you found our service reasonable and informative. Prompt communication is very important to us, and we're happy we could meet your expectations. We look forward to working with you for a long time to come. Thank you again for trusting us with your insurance needs! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
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Lisa

December 4, 2025

5  out of  5
rating by Lisa
"Very helpful and friendly"
We responded:
"Lisa, thank you for your positive feedback! We're glad to hear you found our vehicle insurance services helpful and friendly. If you have any further questions or need help in the future, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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makeouthill_17x

November 11, 2025

5  out of  5
rating by makeouthill_17x
"only the best at this office they treat you like youre human."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you felt genuinely cared for at our office. Treating everyone with respect and kindness is our top priority. We appreciate your support! If you have any further questions or need help in the future, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Mike Carr

November 10, 2025

5  out of  5
rating by Mike Carr
"After 25 years with GEICO, my monthly premium was close to $250 a month just for auto insurance. Tanner with State Farm quickly got me set up with identical car insurance as well as bundled in motorcycle & renters insurance, all for around $100 less per month than I had been paying for just car insurance! Highly recommended!"
We responded:
"Mike, thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Tanner was able to help you find great coverage at a better price. Saving you money while providing comprehensive insurance is our top priority. If you have any further questions or need help in the future, please do not hesitate to reach out! We truly appreciate your recommendation! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Jamie Holt

September 30, 2025

5  out of  5
rating by Jamie Holt
"Rob McMasters is the best!"
We responded:
"Jamie, thank you so much for your kind words and five-star review! We're thrilled to hear you had a great experience and appreciate you. Rob McMasters and the entire team look forward to serving you again soon! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Dillard Craig

August 14, 2025

5  out of  5
rating by Dillard Craig
"Thank you all so much, and especially to ( Brady). He made my change over very easy, and even assisted me with canceling my former policy with the company I was with. We need more people like him. Thank you, ( Brady)"
We responded:
"Dillard, thank you so much for your kind words and wonderful review! We're thrilled to hear that Brady made your changeover easy and provided exceptional assistance. We truly appreciate your feedback and will be sure to pass along your compliments to Brady. If you need anything else, please don’t hesitate to reach out! - Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Hector Zumaya

July 29, 2025

5  out of  5
rating by Hector Zumaya
"Great company great rates and cheaper than anyone else I can find by 80 bucks minimum. And the agents are easy to understand and very easy to work with"
We responded:
"Hector, thank you so much for your kind words! We're thrilled to hear that you found our rates competitive and our agents helpful. Providing excellent service and great value is our top priority. If you need any further assistance, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Jennifer McCraw

July 28, 2025

5  out of  5
rating by Jennifer McCraw
"Saved me money on my car insurance and provided prompt, friendly service. They're on top of their game!"
We responded:
"Jennifer ,thank you for your wonderful feedback! We're glad to hear we could save you money and provide prompt, friendly service. Staying on top of our game to serve you best is what we strive for. We appreciate your support and look forward to assisting you again in the future! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Zach Russell

July 21, 2025

5  out of  5
rating by Zach Russell
"I had a great experience working with Chris! They got me set up with a new policy the same day and even saved me money compared to my previous coverage. Super professional, responsive, and easy to work with. Highly recommend if you’re looking for a smooth and affordable insurance setup!"
We responded:
"Thank you for the 5-star rating, Zach! It is wonderful to hear you were provided excellent service and it made the insurance process easy and cost-effective for you. If you need any more assistance with your policy or have questions in the future, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Kaelyn Henson

July 15, 2025

5  out of  5
rating by Kaelyn Henson
"So fast and easy to get a quote and insurance set up. 100% recommend, was able to work around my work schedule."
We responded:
"Kaelyn, thank you so much for this impressive five-star review and positive words! We are glad to hear that getting a quote and setting up insurance was fast and easy, and that the process accommodated your work schedule. If you need any further assistance, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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Kelly Lewis

July 12, 2025

5  out of  5
rating by Kelly Lewis
"Excellent customer service and phenomenal rates!"
We responded:
"Kelly, thank you so much for this impressive five-star review and kind words! We are pleased to hear that you are pleased with our customer service and competitive rates. Should you need any further help, please do not hesitate to contact us. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
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robert Perry

July 10, 2025

5  out of  5
rating by robert Perry
"Very good, a great help."
We responded:
"Robert, thank you so much for this impressive five-star review and kind words! We are thrilled to hear that you received excellent support throughout the process. If you need any further assistance, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "